What do our clients say?
View feedback about: Membership & Business Support | Websites and Hosting | Marketing | Assessment Scheme | Photography
Membership / Business Support
"I'm delighted to be able to report that we've had 3 bookings for 2012 already through you (only one from Sykes!) Since we joined Shropshire Tourism last August we've had a total of 9 bookings from you - brilliant, we're so pleased with that as you can imagine."
The Old Stable, Self Catering and Touring Park, Much Wenlock January 2012
******
"We just wanted to say a big "thank you" to the team at Shropshire Tourism for recommending "Streamline" credit/debit card company to us.
We have lots of people wanting to pay deposits and settling bills on departure with either a cedit card or debit card. Not having this facility, makes it a little awkward, like people having to send cheques for deposits, or they may not have enough cash on them to settle their bill when they depart.
We spoke to Harriet (who was extremely helpful) at Steamline and she set up everything for us.
We spoke to other card machine operators and by far, Steamlime was the best option.
The Old Forge, B&B and Self Catering, Oswestry January 2012
******
"I'd also like to wish you a very Merry Christmas and to take this opportunity to thank you and to say how much I enjoy working with you and your team".
"A lot of thanks goes to you guys from Shropshire Tourism for helping us so much."
The Old Forge, B&B and Self Catering, Oswestry July 2011
******
"Many thanks for your help, we have two bookings now through your good offices, one from New Zealand, so well done to you all. In fact we have had more enquiries from Shropshire tourism than bookings from Hoseasons."
The Garden Flat and The Studio Flat, Kenley, Shrewsbury, July 2011
******
"You are all so efficient at Shropshire Tourism, and I much appreciate all the help you have given me in starting up our holiday lets. We are very pleased with the resulting business so far this year."
The Green Holiday Barns, self catering accommodation, Bridgnorth, June 2011
******
"Thank you for taking the time and trouble with us on Monday, we greatly appreciated it and feel a lot more confident knowing we have Shropshire Tourism support."
Drakeley House B&B, Nr. Telford, May 2011 (new Shropshire Tourism member)
******
"Hi Jodie, just to let you know that we've had our first firm booking tonight, Yippee!!"
Rose Cottage, Self Catering, Bridgnorth - 6th May 2011 (joined membership 27th April 2011)
******
"We have just received our first booking via the Shropshire Tourism website and it is for a week for two people in July!! We are delighted."
Penn Peel Cottage B&B - 15th March 2011 (joined membership on 9th March 2011)
******
"I was in the tourist information centre in Whitchurch on Thursday and was speaking to a lady that went to the North Shropshire AGM. She said she really enjoyed the meeting and had learnt a lot. She was also singing the praises of Claire, such a lovely person and very helpful she kept saying."
Oakpond Cottage, Whitchurch - February 2011
******
"Wanted to thank you enormously for your support this year....it has made a huge difference to The Barn's occupancy...from April we have been averaging at 90%. Next year's bookings are 21wks and a couple of short breaks. It has been such a relief to know that someone is at the end of this 'gadget' should we need any advice and support. Just wish we had cried for help earlier. Many thanks to you and the team." - www.thebarnatryecroft.co.uk
The Barn at Ryecroft, Nr. Ludlow - December 2010
******
"Thank you for all your assistance in getting us set up. As new arrivals to Shropshire and as a startup operation it was a fantastic help to have you build our website and host our email. You have followed our brief to the letter and developed it further with the tweaks and advice that we have received along the way. Our membership has also brought significant benefits from being able to network with other people in the industry locally, who have a wealth of experience which they have shared generously. Shropshire Tourism has added value not just technically, but also creatively, and we look forward to continuing our successful working relationship with you as our business grows." - www.colemorefarm.co.uk
Colemore Farm, Bridgnorth - December 2010
******
I would like to say a very big thank you for all your help and support in producing the new website for North Farm. It has been a pleasure to correspond via the phone and in person about the progress of the website with such a dedicated team. To be able to put forward my ideas, together with your own, we are thrilled with the new website and have had many lovely comments.
Mike's photography is fantastic, it is wonderful to have so many lovely photos of the farmhouse and the surrounding area.
Not forgetting the folks in the office next door [business support and marketing], Catherine and her team! Shropshire tourism under one roof, we are very lucky in Shropshire.
Many thanks once again for the help and support you have provided through the process.
North Farm - September 2010
******
"We just wanted to write to tell you and all at Shropshire Tourism how very pleased we are with all that you have done to help us get the Bed and Breakfast and Holiday Barn at Knockin up and running." ...please click here to read in full. (PDF)
The Old Forge - August 2010
******
"Membership with Shropshire Tourism and the online presence I receive has certainly proven very beneficial. If I hadn't been a member of Shropshire Tourism the producers may never have heard about Hawks on Walks. Being featured on Country Tracks is fantastic publicity for Hawks on Walks and for Shropshire."
Hawks on Walks - March 2010
******
"Being a member of Shropshire Tourism is very important to the development of our Bed and Breakfast business; our accommodation link to their website brings in valued guests who are visiting Shropshire.
Shropshire Tourism also manage our website which is done in a fast and professional manner.
Their staff are friendly, helpful and knowledgeable and we think their organisation plays a very important role in the growth of tourism in Shropshire."
Lyth Hill House - February 2010
Marketing
"Thank you for getting both e-brochures done. They look fantastic and I have already received very positive feedback."
"Thank you so much for all your hard work - both brochures look brilliant and I am now looking forward to attaching them to my enquiries."
Bon Accueil www.bonaccueil.co.uk - September 2011
******
"The 'power' of a press release from you (and not me!) – I have already had the South Shropshire Journal on the phone this morning and we are doing a photo next Tuesday!!! So thank you very much."
Ludlow Castle - June 2011
******
"During the time we spent completing the application form for Shropshire Council and waiting for the outcome, I found Claire to be very pleasant, friendly and helpful and she kept in touch through out the process and helped us over problems as they arose." - www.bryncalledbarns.co.uk.
Click here to read the feedback in full from Bryncalled Barns (PDF file)
Bryncalled Barns - February 2011
******
"We were very pleased with an efficient and professional review providing us with a comprehensive report on how the business was currently running, this provided relevant and feasible conclusions and recommendations for the future of our business. With a comprehensive knowledge of the tourism industry we wouldn't hesitate to use the services of Shropshire Tourism again."
Botvyle Farm Holiday Cottages - February 2010
******
"Many thanks for the comprehensive Marketing Review. I have found the document extremely helpful in identifying what we need to do at Angel House to improve our visibility and identity in what is a rather competitive market place. Your approach has been professional and thorough, friendly and helpful and not at all bureaucratic, which is often one of the concerns!"
Angel House Bed & Breakfast - December 2009
******
"Our collection of accommodation and activity companies has always been difficult and time consuming to market. Letting the Shropshire Tourism team take control has turned everything around for us, suddenly we have literature and 3 websites that do our products justice and a new distribution campaign that helps new custom find us easily. I must give credit to Shropshire Tourism for helping to encourage a substantial growth in our market presence as well as our customers."
The Edge Adventure Activities - July 2009
******
"Just a note to say thanks very much for the support and advice during the recent Marketing review for Cleobury Mortimer Golf Club, I shall no doubt be coming back to you for more advice as we put some of the recommendations into place! I found the process of the Marketing Review carried out by Shropshire Tourism extremely useful and comprehensive. Shropshire Tourism were quick to understand the needs of our business and have given us some excellent ideas to help us grow the business in these difficult times."
Cleobury Mortimer Golf Club
******
"I would like to thank you for your help and support. The marketing report was particularly helpful and came up with some useful ideas, confirmed some of my own ideas and provided the relevant market research to help me make some decisions about our future direction."
Balmer Heath Cottage (B&B accommodation)
******
"Thank you for all of your advice. We both felt excited, enthusiastic and inspired by your ideas."
Bramleys (self catering accommodation)
******
"Just wanted to confirm the conversation we had recently on the telephone following on from our Marketing review meeting. The meeting itself was very helpful and informative. The information and background supplied was really useful. It helped me to understand the current marketplace surrounding tourism within Shropshire and to have that background information and statistics has really helped me to understand where and how to direct my marketing spend - something particularly critical in the current economic climate.
"The follow on review document is both clear and informative and I am already starting to put some of the suggested marketing actions into place."
Holly Cottage (self catering accommodation)
Websites and Hostings
"The service from Shropshire Tourism has been extremely good. The staff are all very helpful. We were particularly impressed with the web design for our cottage and amazed how quickly we got our first bookings."
Swallows Nest, Self Catering Accommodation, Shrewsbury - www.swallowsnestshropshire.co.uk - January 2012
******
"Thank you everyone and especially Kay for designing such a great web site. Incorporating all my requests and explaining so clearly how to manage the site myself. I feel confident this is one of the best investments in the business to date."
Tugford Farm, Holiday Cottages, B&B and Livery, Craven Arms - www.tugford.com - October 2011
******
"Our website hosts we not providing very good support so I contacted Stuart at Shropshire Tourism about transferring our site to them. Stuart talked me through all the options and what would need to be done. Two weeks later and the site has been successfully transferred to the Shropshire Tourism servers and it's so much faster now. I can’t thank Stuart and his team enough for doing an excellent job of the transfer and taking all the stress out of the process."
Anton Guest House Bed and Breakfast, Shrewsbury – www.antonhouse.com - October 2011
******
"Thanks for the 'buttons' on the website. The site looks so up-to-date. My e-brochure has proved very popular and I am already seeing an increase in bookings from the regular enquiries. I don't think there are many people on the planet who have not received it!"
Bon Accueil, Self Catering Accommodation, Whitchurch www.bonaccueil.co.uk - September 2011
******
"Thanks for making the adjustments. The site looks great now and has fulfilled our expectations.
It's been good to work with you; you've been very responsive, interpreting our requirements exactly. The website you created for us is easy to navigate and has the comfortable ambience we wished for."
"Just a quick update to let you know that we've converted that first enquiry into a confirmed booking!"
The Old Stable, Much Wenlock, Self Catering Accommodation - August 2011 - www.theoldstablemuchwenlock.co.uk
******
"Thank you Kay and the team for all the time spent on designing our new website. It looks fab! The support has been great and to know that you are at the end of a phone for continuing advice is a great comfort. Thank you again."
The Granary, Self Catering Accommodation, Shrewsbury - August 2011 - www.thegranaryshropshire.co.uk
******
"I would like to pass on the message to you from one enquirer saying that she loved the website and could not stop from going back on several occasions and looking at it again and again!"
Bryncalled Barns, Bucknell Self Catering Accommodation - August 2011 - www.bryncalledbarns.co.uk
******
"Since we started last July, 2010, our self-catering accommodation has had a 71% occupancy rate. It was beyond our expectations and we are now having people re-booking. One family from Glasgow are coming here in August for two weeks, which will be their third visit since January. The B and B has also been very busy at times and even in the quieter times, there is generally someone in. We are fully booked for this weekend and numerous other bookings throughout the summer. Your webpage has done us proud!!! Thank you!!!"
The Old Forge, B&B and Self Catering, Oswestry - July 2011 - www.oldforgeknockin.co.uk
******
"Hello Shropshire Tourism. I have just been on your site today and found it REALLY good!! It is bright, colourful and easy to navigate through!! Thank you for making our wonderful Shropshire look so great and interesting... because it is!!" - www.shropshiretourism.co.uk
Donna - February 2011
******
"Business was very good in November......best November occupancy in 13 years! Must have been the new website!" - www.thecliffehotel.co.uk
The Cliffe Hotel, Ludlow - December 2010
******
"Wow, absolutely amazing. I'm blown away and can't thank you enough for creating such a masterpiece!! It is perfect, I am totally overwhelmed. Thank you again for everything." - www.middlefarmcottages.co.uk
Middle Farm Cottages, Holiday Cottages, Church Stretton - November 2010
******
"We are delighted with the service and support we have been provided with from Shropshire Tourism. Our first thoughts about setting up a new website were a little scary but it needn't have been as Shropshire Tourism made the whole process very easy for us. The marketing team’s suggestions with our leaflet were insightful and informative. We have had lots of visits to our new website and the support we have had from Shropshire Tourism has been first class!" - www.longbarnshelve.co.uk
The Long Barn, Self Catering Accommodation, Minsterley - October 2010
******
"I have to applaud the team at Shropshire Tourism for the time they devoted to my new website. Kay's patience and dedication was unbounded! Many thanks for all your hard work." - www.thecliffehotel.co.uk
The Cliffe Hotel, Ludlow - September 2010
******
"Shropshire Tourism designed our first website a few years ago and we have always been delighted with it. When we felt it was time to develop a new, up-to-date, interactive website we did not hesitate to ask Shropshire Tourism again. The new site speaks for itself. It is modern, sharp and more importantly, successful – having received positive feedback . What I particularly like is that I have control of the pages and can edit it whenever I like. The expertise, help and training given by Shropshire Tourism was always carried out in a professional but very friendly way and should I have any questions they were always there to assist. Many thanks." - www.bonaccueil.co.uk
Bon Accueil - August 2010
******
"Shropshire Tourism have been excellent to work with - they are creative, reliable, very approachable and we are delighted with our new website. They are a company we would be very happy to work with again and have no hesitation in recommending them to others." - www.bramleysbarn.com
Bramleys Barn - April 2010
******
"Just a quick letter to say how pleased I am with your service. From good advice and help from Claire down to the website design with Kay, nothing was any bother to you, especially kay, who has the patience of a saint. At times I dreaded having to press the send button on the email messages to Kay, as there have been that many alterations done to the website, but nothing phased her. After four days of the site going live, we had an enquiry from France, as they had seen our property on the Shropshire Tourism website.
Don't go to the cowboys, come to the Indians from excellent advice to a professional website design.
Thanks for all your help." - www.oakpondcottage.co.uk
Oakpond Cottage - March 2010
******
"I engaged Shropshire Tourism to completely re design my web site. They worked hard in the beginning to assimilate the brief, which was complicated. We worked together to get that brief correct, and the additional features that were created after consultation, helped develop the site enormously.
The design of the site - firstly the aesthetics of it, were excellent. The functionality of the site proved to be challenging, but the Shropshire Tourism worked well to eliminate any initial glitches. The site is now live, and already we see signs of increased traffic, even though the optimisation part of the project has not been started yet.
In summary, good results from a customer friendly team, who worked hard to accommodate our increased demands as the design proceeded form conception to eventual birth." - www.secrethillswalking.co.uk.
Secret Hills Walking Holidays, February 2010
******
"Just to say many thanks for your efforts. We are absolutely delighted with website." - www.thebarnatryecroft.co.uk.
The Barn at Ryecroft, February 2010
(Click here to view The Barn at Ryecroft's second email (PDF file))
******
"Just wanted to let you know how pleased I am with the web site design done by Shropshire Tourism. Not only is it far better than I expected, Kay and Stuart also made it very easy process for me and showed great patience dealing with my ignorance of IT. I am really pleased that I will also get ongoing support."
Balmer Alpacas - February 2010 - www.balmeralpacas.co.uk.
******
"Thanks again for all your support with the website. I showed it to Phil last night and we both agreed that it looks fantastic. - www.hollycottagechurchstretton.co.uk
Holly Cottage, January 2010
******
"We have had a great deal of positive feedback about the website, which we are extremely pleased about. Many thanks." - www.countysleepshop.co.uk
The County Sleep Shop, November 2009
Assessment Scheme
"From start to final assessment everything was excellent! The assessor was very professional and excellent on advice."
The Limes, Wellington, Telford, September 2011
******
"I decided to join the Shropshire Assessment Scheme because I felt that living in Shropshire, a scheme run by a company named for and connected to the county would be best. I would recommend the scheme to other accommodation providers and I don't feel there are any areas that it could be improved. Courteous, friendly and extremely helpful staff and all times."
Pool Cottage, Ludlow, August 2011
******
"We decided to join the Shropshire Accommodation Assessment Scheme due to the great support and enthusiasm received from Shropshire Tourism prior to opening and becoming assessed/a member. We highly recommend the scheme to other accommodation providers, indeed Shropshire Tourism was recommended to us. We couldn’t have asked for more support, guidance or recognition, hence we achieved 4 stars upon opening our B&B."
Penn Peel Cottage B&B, Bomere Heath, Shrewsbury, 2011
******
"We felt that a locally run assessment scheme was most relevant to our requirements and the most cost effective option. We found Lesley easy to work with and appreciated being able to discuss the requirements with someone of her experience. We also felt that the pre-arranged basis of the assessment was a good way to work and gave us a proper opportunity to show Lesley the whole business and all of the facilities rather than being 'caught unawares' at a time when our attention should be focused on caring for our guests. We would recommend the Shropshire Assessment scheme to other accommodation providers."
Woolston House, Bed and Breakfast, Oswestry, 2011
******
"Catherine, please pass my regards on to Sandra who did our assessment this morning. We had a few things missing from our kitchen inventory. They were, potato peeler, potato masher, soup ladle, whisk, butter dish, server and biscuit/sandwich box. All these items, as promised, have been purchased in Ludlow today and are in situe ready for our guests this afternoon.
It was lovely to meet Sandra and we appreciated her kind comments and advice. We look forward to meeting her again or indeed one of her fellow assessors."
Drapers View, Ludlow
******
"I felt very relaxed with the assessor, I was impressed with the assessors attitude and respect for what I offer quests"
Woodview, Bed and Breakfast, Cleobury Mortimer
******
"The whole assessment service was efficiently organised and I received a very fair and competent assessment"
Croft Cottage, B&B, Ludlow
******
"I appreciated the friendliness, help and advice given"
Mortimer Cottage, Self Catering, Ludlow
Photography
"Mike was a pleasure to meet and he has managed to capture the cottages beautifully." - www.middlefarmcottages.co.uk
Middle Farm Cottages - November 2010
******
"Just looked at the photos and I'm absolutely delighted with them. Many thanks - they are brilliant and should make my new website look fab!" - www.bonaccueil.co.uk
Bon Accueil - June 2010