What do our clients say?

View feedback about: Membership & Business Support | Websites and Hosting | Marketing | Assessment Scheme | Photography

Membership / Business Support

As a brand new wedding venue I have found the support and advice from Shropshire Tourism and particularly Claire Owen invaluable.

The hits on our entry have resulted in more than 800 clicks to our website which is where the majority of our bookings have come from.

Shropshire Tourism has really helped put Shooters Hill Hall firmly on the 'wedding map'!!

Ishbel MacInnes-Manby, Shooters Hill Hall Weddings and Events

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So pleased you have advised my Daughter-in-law so well, coming from Shropshire Tourism is so much better than from your mother-in-law!

Dorothy Shakespeare, Shropshire Tourism member

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We couldn't have done it without you! Our friends in other areas are very envious that we have Shropshire Tourism to help us here. They don't get the same support from their tourism association. The support that Shropshire Tourism has given us has been invaluable, setting up our website and helping us to maximise occupancy. We will always remember getting our first booking within an hour of the site going live, and the copy you have written for our website is great. We are really happy with it, thank you!

Allison Kwiatkowski, Church Farm B&B, Kemberton

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"This is another great newsletter, full of interest and essential information for members. Congratulations all!"

Lesley Davies, Shropshire Tourism member

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"Thanks very much Jodie. It always helps to bounce ideas around. You offer so much help and we really appreciate it."

Lady Margaret Langley-Ingress, The Old Station Guest House, near Shrewsbury

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"Thanks so much for seeing me yesterday and the subsequent email guiding me through all you have to offer, you certainly gave me a lot to mull over! Would you be kind enough to also thank the others in the office who shared help and advice in such a friendly and professional manner. As discussed, I'm still at the building stage so have a bit of time to think things through and will definitely take you up on your offer of getting in touch if I have any questions before making a decision. Thanks again."

Helen Barrett, establishing new self catering business in Church Stretton

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"Thank you very much for your help - appreciated. I am getting lots of bookings - pretty much full September and October so all in all it is going well. The main source to my website seems to come from Shropshire Tourism so I'm really pleased."

Sally, The Look Out, Ironbridge

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"Just to say thank you to Claire & Simon for a very informative day, you are both so professional and organised. Being a part of Shropshire Tourism feels like you are a part of a big group, with lots of useful advice and support if needed. It's not just a website for the bookings - although of course that's important!"

Wollaston Lodge, Bed and Breakfast near Shrewsbury

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"Thanks for all the information. We are were pleased to meet you face to face & just wanted to say we are really impressed so far with the services you offer and help and advice you all have given."

Wollaston Lodge, Bed and Breakfast near Shrewsbury

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"I have already taken one booking through your web site so I am a happy bunny!"

Walnut Tree Cottage, Leominster

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"Thank you - a very speedy and hassle free membership!"

The Stables, Self Catering near Oswestry

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"What service!!! Thank you so much for organising our web listing so quickly. Please also thank Claire for her time on the phone yesterday as well.
I wish you all a very Merry Christmas and a Happy New Year."

Walnut Tree Cottage, Self-Catering in Leominster, Shropshire

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"Thanks Emily it looks great and I must say how pleased I am at how quick this has been done."

The Ship Inn, Highley, Nr Bridgnorth

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"After only being on your website for a week we have been delighted to receive our first enquiry. What an excellent service this is."

Redmarley, Self Catering Accommodation, Clive, Shrewsbury

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"I've only been on your website for a week and I've already had 2 enquiries and 1 booking so I'm really pleased!

13A St. Mary's Street, Self Catering Accommodation, Shrewsbury

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"A big thank you to Shropshire Tourism for all of your help and support since we opened just over a year ago...what wonderful news. We are absolutely thrilled and delighted."

Penn Peel Cottage, B&B, Shrewsbury

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"Hurrah ... we had our first booking last night as a result of our listing with you!" - 1 week after becoming a member

Whitfield House, Bed and Breakfast, Ludlow

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"I'm delighted to be able to report that we've had 3 bookings for 2012 already through you (only one from Sykes!) Since we joined Shropshire Tourism last August we've had a total of 9 bookings from you - brilliant, we're so pleased with that as you can imagine."

The Old Stable, Self Catering and Touring Park, Much Wenlock

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"We just wanted to say a big "thank you" to the team at Shropshire Tourism for recommending "Streamline" credit/debit card company to us.

We have lots of people wanting to pay deposits and settling bills on departure with either a cedit card or debit card. Not having this facility, makes it a little awkward, like people having to send cheques for deposits, or they may not have enough cash on them to settle their bill when they depart.

We spoke to Harriet (who was extremely helpful) at Steamline and she set up everything for us.

We spoke to other card machine operators and by far, Steamlime was the best option.

The Old Forge, B&B and Self Catering, Oswestry

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"I'd also like to wish you a very Merry Christmas and to take this opportunity to thank you and to say how much I enjoy working with you and your team".

"A lot of thanks goes to you guys from Shropshire Tourism for helping us so much."

The Old Forge, B&B and Self Catering, Oswestry

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"Many thanks for your help, we have two bookings now through your good offices, one from New Zealand, so well done to you all. In fact we have had more enquiries from Shropshire tourism than bookings from Hoseasons."

The Garden Flat and The Studio Flat, Kenley, Shrewsbury,

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"You are all so efficient at Shropshire Tourism, and I much appreciate all the help you have given me in starting up our holiday lets. We are very pleased with the resulting business so far this year."

The Green Holiday Barns, self catering accommodation, Bridgnorth,

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"Thank you for taking the time and trouble with us on Monday, we greatly appreciated it and feel a lot more confident knowing we have Shropshire Tourism support."

Drakeley House B&B, Nr. Telford,

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"Hi Jodie, just to let you know that we've had our first firm booking tonight, Yippee!!"

Rose Cottage, Self Catering, Bridgnorth

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"We have just received our first booking via the Shropshire Tourism website and it is for a week for two people in July!! We are delighted."

Penn Peel Cottage B&B

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"I was in the tourist information centre in Whitchurch on Thursday and was speaking to a lady that went to the North Shropshire AGM. She said she really enjoyed the meeting and had learnt a lot. She was also singing the praises of Claire, such a lovely person and very helpful she kept saying."

Oakpond Cottage, Whitchurch

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"Wanted to thank you enormously for your support this year....it has made a huge difference to The Barn's occupancy...from April we have been averaging at 90%. Next year's bookings are 21wks and a couple of short breaks. It has been such a relief to know that someone is at the end of this 'gadget' should we need any advice and support. Just wish we had cried for help earlier. Many thanks to you and the team." - www.thebarnatryecroft.co.uk

The Barn at Ryecroft, Nr. Ludlow

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"Thank you for all your assistance in getting us set up. As new arrivals to Shropshire and as a startup operation it was a fantastic help to have you build our website and host our email. You have followed our brief to the letter and developed it further with the tweaks and advice that we have received along the way. Our membership has also brought significant benefits from being able to network with other people in the industry locally, who have a wealth of experience which they have shared generously. Shropshire Tourism has added value not just technically, but also creatively, and we look forward to continuing our successful working relationship with you as our business grows." - www.colemorefarm.co.uk

Colemore Farm, Bridgnorth

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I would like to say a very big thank you for all your help and support in producing the new website for North Farm. It has been a pleasure to correspond via the phone and in person about the progress of the website with such a dedicated team. To be able to put forward my ideas, together with your own, we are thrilled with the new website and have had many lovely comments.

Mike's photography is fantastic, it is wonderful to have so many lovely photos of the farmhouse and the surrounding area.

Not forgetting the folks in the office next door [business support and marketing], Catherine and her team! Shropshire tourism under one roof, we are very lucky in Shropshire.

Many thanks once again for the help and support you have provided through the process.

North Farm

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"We just wanted to write to tell you and all at Shropshire Tourism how very pleased we are with all that you have done to help us get the Bed and Breakfast and Holiday Barn at Knockin up and running." ...please click here to read in full. (PDF)

The Old Forge

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"Membership with Shropshire Tourism and the online presence I receive has certainly proven very beneficial. If I hadn't been a member of Shropshire Tourism the producers may never have heard about Hawks on Walks. Being featured on Country Tracks is fantastic publicity for Hawks on Walks and for Shropshire."

Hawks on Walks

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"Being a member of Shropshire Tourism is very important to the development of our Bed and Breakfast business; our accommodation link to their website brings in valued guests who are visiting Shropshire.

Shropshire Tourism also manage our website which is done in a fast and professional manner.

Their staff are friendly, helpful and knowledgeable and we think their organisation plays a very important role in the growth of tourism in Shropshire."

Lyth Hill House

Websites and Hostings

The Bridgnorth Cliff Railway website needed refreshing, updating and making mobile-friendly.

Due to our good relationship with Shropshire Tourism, we asked them to build our new website. It fully exceeds our expectations, because we can now announce on the new website special events and departures from our normal opening times.

It also has links to other businesses operating from the Cliff Railway premises and to the really excellent Bridgnorth, Much Wenlock and Severn Valley Visitor Guide.

Throughout the process the team at Shropshire Tourism provided such a good service that we have asked them to build another website for us covering a separate enterprise in East Anglia.

Dr. Malvern Tipping, Director, The Bridgnorth Castle Hill Railway Company Limited. www.bridgnorthcliffrailway.co.uk

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Wow, where do I start. From the very first meeting both Jodie and Abby were exceptionally helpful in setting up our new self catering apartment. Being new to the business, their advice and help was invaluable.

They talked us through all the intricacies of setting up and building a Web site. The boys who actually built the site were patience personified, especially with someone who is not as computer literate as could be.

Would I recommend Shropshire Tourism?, in the words of Simon Cowell, "A million times YES"

Philip Ormrod, No3 Saffron Self Catering www.no3saffronselfcatering.co.uk

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We have used Shropshire Tourism to create and maintain our websites for many years now. They have just completed our brand new responsive site which gives us full control over content and images which is perfect as what we have to say is regularly changing. They listened to us throughout the design process and patiently made changes as we went along so that the finished product was exactly what we had envisaged. They are also on hand to make on-going “tweaks� and support us with our latest wish list.

One of the things that I really value is the stability and continuity of a big company but without the huge bills to go with it. Even when someone is off sick, on holiday or away, for example, on maternity, the team is big enough to carry on seamlessly. Thank you!

Hannah, The Wroxeter Hotel www.thewroxeterhotel.co.uk

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We are both very happy with the modern and updated finish [to our new website].

We especially love the updated CMS, the new Availability and Pricing which are so much easier than the old one and we are very pleased with the Shropshire Tourism Events Feeds...

We would like to say a big thank you to you all who worked on our website. A Good Job done as usual.

Click here to read the feedback in full from Bryncalled Barns (PDF)

June, Bryncalled Barns Holiday Lets www.bryncalledbarns.co.uk

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We are pleased to say that our new website is now live!

A big thank you to the IT team at Shropshire Tourism who - as you can see - are still smiling even after a challenging build!!

The new website is not only phone and tablet friendly, our availability calendars are easier to navigate and our booking forms can be completed online. We've kept some of our favourite pictures and added lots of new ones.

Susan, Hicks Farm Holidays www.hicksfarmholidays.co.uk

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"We are delighted with the new responsive / mobile-friendly website. We have worked with Shropshire Tourism for years ‐ in all that time they have been wonderful to deal with. Thank you so much."

Tim, Soulton Hall www.soultonhall.co.uk

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"Can we give a special mention to Kay Corbett for her splendid work on our new up-dated website and for her continual support."

Peter, Acorn Place www.acornplace.co.uk

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"Shropshire Tourism designed a new website for my self-catering cottage, Llanhedric House. Kay (Corbett) could not have been more patient and helpful. Any queries I had were dealt with promptly and Kay helped me understand how to use it. I am really pleased with the look and feel of the website and would highly recommend the team for website design"

Elaine, Llanhedric House www.llanhedrichouse.co.uk

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"I would like to thank everyone at Shropshire Tourism for all the help and support I have received since first deciding to market my beautifully designed, on farm, log cabin as a Holiday Cottage. From the initial stages of inspection and grading, through to inclusion on their professional Tourist Site and then to my very own amazing website and matching leaflet design. I have always had prompt and meaningful responses to my queries and requests. I could not have achieved the marketing position I am now in without their help. I therefore recommend their services to any potential business that wishes to be successful!"

Jane, Pollardine Farm Holiday Cottage www.pollardinefarm.com

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"Thank you so much for the Content Management Ssystem training session for our Shropshire Parks & Gardens Trust website. You made it very straight forward and I've taken notes so hopefully I'll be able to do alternations/amendments/additions without bothering you too much. Everyone was reassured that it is something they can do. Thank you too for your patience with us all. It was a really invaluable session for us and we appreciated your very clear descriptions of the functions and processes very much indeed."

Lesley Davies, Shropshire Parks & Gardens Trust www.shropshiregardens.org.uk

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"We couldn't have done it without you! Our friends in other areas are very envious that we have Shropshire Tourism to help us here. They don't get the same support from their tourism association. The support that Shropshire Tourism has given us has been invaluable, setting up our website and helping us to maximise occupancy. We will always remember getting our first booking within an hour of the site going live, and the copy you have written for our website is great. We are really happy with it, thank you!"

Allison Kwiatkowski, Church Farm B&B, Kemberton

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"This is the third website Shropshire Tourism have designed for me and the latest version is excellent. The site is up-to-date, interactive, easy to manage and shows Bon Accueil in the best possible way. Thanks again."

Bon Accueil, Whitchurch, Shropshire - www.bonaccueil.co.uk

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"May I also take this opportunity of thanking Kay and the staff that have also been so professional, competent, supportive and friendly and have done a marvellous job with the web site and guiding us along the path towards promoting our holiday let. I wish I could operate the computer keys and functions as adroitly as Kay but we are grateful that you are all there to help and advise us every step of the way. It has been so much appreciated and valued."

Mynd Court, Church Stretton, Shropshire - www.churchstrettonholidays.com

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"New website looks great!! Good work with the camera around the farm and bravo to the web designers! Best wishes to you and the crew at Soulton!!"

Feedback received from a guest about Soulton Hall's new website - www.soultonhall.co.uk/

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"When we first started the self-catering cottage back in 2006, Shropshire Tourism designed and delivered a professional, good looking site for us. We have always had great feedback form our customers about the site. But times change, and it had begun to look a little dated, and, arguably more important to our customers, it needed to keep pace with technology.

Kay and the Shropshire Tourism team have re-designed the site to not only be more visually appealing, but to be better responsive for users who are browsing on tablets, phones or other digital media.

Couldn't be happier with the results. With an inbuilt Content Management System (CMS) I can now update the site as and when I please, thus saving valuable maintenance time which comes with the ST hosting package. I can use this time for more complex technical issues that I cant handle!! Money well spent.

As always, there is loads of help available from Shropshire Tourism, who never seem to mind helping when I get stuck or have simply forgotten how to do something. The face to face training with Kay which is included in the design costs was really helpful.

Would happily recommend Shropshire Tourism for your website design and development."

Holly Cottage, Church Stretton, Shropshire - www.hollycottagechurchstretton.co.uk

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"A very big thank you for all your help & patience in setting up the website I am really pleased with it and thinks it looks fab. It is great to have a website I am proud of and want to show off and promote as much as I can. It has been great working with you on this, your approachable manner and knowledge has made the whole experience much easier than I ever imagined."

Sambrook Manor Holiday Cottages, Newport, Shropshire - www.sambrookmanorcottages.co.uk

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"Over recent years, I've worked on a number of CMS and I found the site created by Shropshire Tourism to be intuitive and easy to use."

The Meres and Mosses, part of The Shropshire Wildlife Trust - www.themeresandmosses.co.uk

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"Thank you very much for your own and your team's patience, perseverance and sustained efforts in producing the wyrefforestcottage web site. The site is proving very popular and we have been getting lots of effusive complements about it from guests, friends and linking website owners. It has also had an immediate effect on bookings, so much so that, having had almost no bookings since January, we have been practically fully booked from the day the site was launched!"

Wyre Forest Cottage, Shropshire - www.wyreforestcottage.com

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"We have been working with Shropshire Tourism to build the website for our new Holiday Cottage business. We have been very impressed with the level and depth of friendly helpful assistance given by Kay and William. Being part of the Shropshire Tourism group has allowed us to get a professional looking site live and working in a short space of time. Soon after going live we were delighted to receive our first booking (one of many hopefully)."

Upper Heath Farm, Craven Arms, Shropshire - www.upperheathfarm.com

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"Having been involved in other travel industry associations I have to say that I have found the Shropshire Tourism team to be the most accessible and helpful group. The website and logo design and creation team have been exceptional in terms of interpreting our requirements and vision and turning it into something tangible. The advice on many subjects from the whole team and the speed of their responses has been excellent. Thank you."

Ragleth House B&B, Church Stretton, Shropshire - www.raglethhouse.co.uk

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"It has been great working with Shropshire Tourism. They are extremely approachable, helpful and creative. We are delighted with our new website".

The Meres and Mosses - www.themeresandmosses.co.uk

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"Just want to thank Shropshire Tourism for all their hard work on providing us with a fabulous new website. I presented it to the Mortimer Country members at our AGM, and everyone was very impressed. Its been a complicated project for our hard working committee - but your quick & helpful responses on all our queries has been a big help. We are now looking forward to getting more business for all our members."

Explore Mortimer Country - www.exploremortimercountry.com

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"Soulton Hall has been a member of Shropshire Tourism since the early days, and we know Shropshire Tourism has been a tremendous resource for the tourism community in Shropshire in all that time.

They do great work pushing Shropshire as a brand (it is much more recognised as one now...), and in supporting the members to grow.

We know operators in other counties respect (and some envy...) their work for their membership: this is a great resource for this area.

Specifically to our business, they have been an essential support in helping us to maximize the opportunities associated with 'keeping up' with the internet's constant changes, and helping develop various websites for us over the years, as well as keeping abreast of fresh challenges and opportunities. This has been invaluable, and we are grateful for it.

Over all this time, we have always found Shropshire Tourism to be consistently patient, professional and courteous, and we know we will continue to value working with them in the future."

Soulton Hall, Wem - www.soultonhall.co.uk

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"Thank you for all your help with the website transfer. You made it all very easy, especially when I needed baby steps when setting up my email!"

Yew Tree Farm, Much Wenlock - www.yewtreefarmshropshire.co.uk

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"Thanks for all yours and Lee's hard work and help in getting this done. It looks great already... I'm very happy with the design."

Byways Breaks - www.byways-breaks.co.uk

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"Our experience with the service that Shropshire Tourism has so far provided, is really positive, at all times friendly, supportive, professional and we look forward to the development of this relationship through our website. Thank you very much. Best wishes Sandra and David"

Stables Flat, Ludlow - www.stablesbarnshropshire..co.uk

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"Thank you so much for today it was lovely to meet both you and Will and thanks again for all the hard work you have put in on the new site it really is brilliant!"

Ellesmere Town Council - www.ellesmere.info

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"I just wanted to phone to say a big thank you for all your hard work on the website and help with Google Places. We've never been so busy!"

Hunger Hill Farm, Caravan and Camping Site, Shifnal - www.hungerhillfarm.co.uk

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"Brilliant, well done, it looks great. Everyone is very pleased with the website - it seemed to magic as if from nowhere! It is attractive, accessible and easy to negotiate. We were also very happy with the support and advice that we received throughout the process. Thanks a million for all your help."

Shropshire Parks and Gardens Trust - www.shropshiregardens.org.uk

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"My tired and saggy web site needed a severe face lift Kay has efficiently and creatively done this It portrays my B&B as pretty, friendly, comfortable in a lovely garden surrounded by fantastic countryside
The potential customers say I do like the look of your place.
All proven by the fact that the bookings are coming in."

Castle View, Bed and Breakfast, Stokesay Castle - www.castleviewstokesay.co.uk

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"Thank you, Kay, for making such impressive improvements to our website. We always felt the existing site didn't reflect our priorities at all; what we have now is very fresh and conveys that we are striving to run a high quality but relaxed and unfussy B&B. Your recommendation to update our photo gallery was good advice. Mike Hayward did a great job and you have made the most of the new images with a classy, uncluttered website design. Your efforts are much appreciated."

Sedgeford House, Bed and Breakfast, Whitchurch - www.sedgefordhouse.com

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"The service from Shropshire Tourism has been extremely good. The staff are all very helpful. We were particularly impressed with the web design for our cottage and amazed how quickly we got our first bookings."

Swallows Nest, Self Catering Accommodation, Shrewsbury - www.swallowsnestshropshire.co.uk

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"Thank you everyone and especially Kay for designing such a great web site. Incorporating all my requests and explaining so clearly how to manage the site myself. I feel confident this is one of the best investments in the business to date."

Tugford Farm, Holiday Cottages, B&B and Livery, Craven Arms - www.tugford.com

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"Our website hosts we not providing very good support so I contacted Stuart at Shropshire Tourism about transferring our site to them. Stuart talked me through all the options and what would need to be done. Two weeks later and the site has been successfully transferred to the Shropshire Tourism servers and it's so much faster now. I can't thank Stuart and his team enough for doing an excellent job of the transfer and taking all the stress out of the process."

Anton Guest House Bed and Breakfast, Shrewsbury - www.antonhouse.com

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"Thanks for the 'buttons' on the website. The site looks so up-to-date. My e-brochure has proved very popular and I am already seeing an increase in bookings from the regular enquiries. I don't think there are many people on the planet who have not received it!"

Bon Accueil, Self Catering Accommodation, Whitchurch www.bonaccueil.co.uk

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"Thanks for making the adjustments. The site looks great now and has fulfilled our expectations.

It's been good to work with you; you've been very responsive, interpreting our requirements exactly. The website you created for us is easy to navigate and has the comfortable ambience we wished for."

"Just a quick update to let you know that we've converted that first enquiry into a confirmed booking!"

The Old Stable, Much Wenlock, Self Catering Accommodation - www.theoldstablemuchwenlock.co.uk

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"Thank you Kay and the team for all the time spent on designing our new website. It looks fab! The support has been great and to know that you are at the end of a phone for continuing advice is a great comfort. Thank you again."

The Granary, Self Catering Accommodation, Shrewsbury - www.thegranaryshropshire.co.uk

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"I would like to pass on the message to you from one enquirer saying that she loved the website and could not stop from going back on several occasions and looking at it again and again!"

Bryncalled Barns, Bucknell Self Catering Accommodation - www.bryncalledbarns.co.uk

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"Since we started last July, 2010, our self-catering accommodation has had a 71% occupancy rate. It was beyond our expectations and we are now having people re-booking. One family from Glasgow are coming here in August for two weeks, which will be their third visit since January. The B and B has also been very busy at times and even in the quieter times, there is generally someone in. We are fully booked for this weekend and numerous other bookings throughout the summer. Your webpage has done us proud!!! Thank you!!!"

The Old Forge, B&B and Self Catering, Oswestry - www.oldforgeknockin.co.uk

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"Hello Shropshire Tourism. I have just been on your site today and found it REALLY good!! It is bright, colourful and easy to navigate through!! Thank you for making our wonderful Shropshire look so great and interesting... because it is!!" - www.shropshiretourism.co.uk

Donna

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"Business was very good in November......best November occupancy in 13 years! Must have been the new website!" - www.thecliffehotel.co.uk

The Cliffe Hotel, Ludlow

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"Wow, absolutely amazing. I'm blown away and can't thank you enough for creating such a masterpiece!! It is perfect, I am totally overwhelmed. Thank you again for everything." - www.middlefarmcottages.co.uk

Middle Farm Cottages, Holiday Cottages, Church Stretton

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"We are delighted with the service and support we have been provided with from Shropshire Tourism. Our first thoughts about setting up a new website were a little scary but it needn't have been as Shropshire Tourism made the whole process very easy for us. The marketing team's suggestions with our leaflet were insightful and informative. We have had lots of visits to our new website and the support we have had from Shropshire Tourism has been first class!" - www.longbarnshelve.co.uk

The Long Barn, Self Catering Accommodation, Minsterley

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"I have to applaud the team at Shropshire Tourism for the time they devoted to my new website. Kay's patience and dedication was unbounded! Many thanks for all your hard work." - www.thecliffehotel.co.uk

The Cliffe Hotel, Ludlow

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"Shropshire Tourism designed our first website a few years ago and we have always been delighted with it. When we felt it was time to develop a new, up-to-date, interactive website we did not hesitate to ask Shropshire Tourism again. The new site speaks for itself. It is modern, sharp and more importantly, successful - having received positive feedback . What I particularly like is that I have control of the pages and can edit it whenever I like. The expertise, help and training given by Shropshire Tourism was always carried out in a professional but very friendly way and should I have any questions they were always there to assist. Many thanks." - www.bonaccueil.co.uk

Bon Accueil

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"Shropshire Tourism have been excellent to work with - they are creative, reliable, very approachable and we are delighted with our new website. They are a company we would be very happy to work with again and have no hesitation in recommending them to others." - www.bramleysbarn.com

Bramleys Barn

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"Just a quick letter to say how pleased I am with your service. From good advice and help from Claire down to the website design with Kay, nothing was any bother to you, especially kay, who has the patience of a saint. At times I dreaded having to press the send button on the email messages to Kay, as there have been that many alterations done to the website, but nothing phased her. After four days of the site going live, we had an enquiry from France, as they had seen our property on the Shropshire Tourism website.

Don't go to the cowboys, come to the Indians from excellent advice to a professional website design.

Thanks for all your help." - www.oakpondcottage.co.uk

Oakpond Cottage

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"I engaged Shropshire Tourism to completely re design my web site. They worked hard in the beginning to assimilate the brief, which was complicated. We worked together to get that brief correct, and the additional features that were created after consultation, helped develop the site enormously.

The design of the site - firstly the aesthetics of it, were excellent. The functionality of the site proved to be challenging, but the Shropshire Tourism worked well to eliminate any initial glitches. The site is now live, and already we see signs of increased traffic, even though the optimisation part of the project has not been started yet.

In summary, good results from a customer friendly team, who worked hard to accommodate our increased demands as the design proceeded form conception to eventual birth." - www.secrethillswalking.co.uk.

Secret Hills Walking Holidays

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"Just to say many thanks for your efforts. We are absolutely delighted with website." - www.thebarnatryecroft.co.uk.

The Barn at Ryecroft

(Click here to view The Barn at Ryecroft's second email (PDF file))

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"Just wanted to let you know how pleased I am with the web site design done by Shropshire Tourism. Not only is it far better than I expected, Kay and Stuart also made it very easy process for me and showed great patience dealing with my ignorance of IT. I am really pleased that I will also get ongoing support."

Balmer Alpacas - www.balmeralpacas.co.uk.

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"Thanks again for all your support with the website. I showed it to Phil last night and we both agreed that it looks fantastic. - www.hollycottagechurchstretton.co.uk

Holly Cottage

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"We have had a great deal of positive feedback about the website, which we are extremely pleased about. Many thanks." - www.countysleepshop.co.uk

The County Sleep Shop

Marketing

"Pride of Shropshire Hotels is a consortium of independent, owner run hotels, Inns and Restaurants which have used the services of Shropshire Tourism for many years, particularly web design, optimisation, hosting and have found them very professional.

Their expertise, know-how and attention to detail is first rate and their charges very reasonable considering the excellent results they have achieved, both for the group and its members. Recently we have utilised many of Shropshire Tourism's other services; they provide a one-stop shop for all tourism related marketing, dispensing with our other consultants, thus achieving a joined up and seamless marketing strategy with a reduced budget, freeing up resources to enhance our marketing effort.

I have found their expertise, knowledge, focus and depth of experience within a multi discipline team, results in excellent returns for the money spent and would recommend them without hesitation."

Shropshire County Hotels www.visitshropshirehotels.com

"Thank you for the new copy, it is perfect and can't wait to look at the website... I am very grateful for all you and Kay have done and hope it was interesting for you too." - (feedback for copywriting and website design services)

Curious Eats Catering www.curiouseats.co.uk

******

"Great! Really pleased with them - ecstatic in fact!"

The Bull Inn, Shrewsbury www.bullinnshrewsbury.com

******

"Thank you for getting both e-brochures done. They look fantastic and I have already received very positive feedback."

"Thank you so much for all your hard work - both brochures look brilliant and I am now looking forward to attaching them to my enquiries."

Bon Accueil www.bonaccueil.co.uk

******

"The 'power' of a press release from you (and not me!) - I have already had the South Shropshire Journal on the phone this morning and we are doing a photo next Tuesday!!! So thank you very much."

Ludlow Castle

******

"During the time we spent completing the application form for Shropshire Council and waiting for the outcome, I found Claire to be very pleasant, friendly and helpful and she kept in touch through out the process and helped us over problems as they arose." - www.bryncalledbarns.co.uk.

Click here to read the feedback in full from Bryncalled Barns (PDF file)

Bryncalled Barns

******

"We were very pleased with an efficient and professional review providing us with a comprehensive report on how the business was currently running, this provided relevant and feasible conclusions and recommendations for the future of our business. With a comprehensive knowledge of the tourism industry we wouldn't hesitate to use the services of Shropshire Tourism again."

Botvyle Farm Holiday Cottages

******

"Many thanks for the comprehensive Marketing Review. I have found the document extremely helpful in identifying what we need to do at Angel House to improve our visibility and identity in what is a rather competitive market place. Your approach has been professional and thorough, friendly and helpful and not at all bureaucratic, which is often one of the concerns!"

Angel House Bed & Breakfast

******

"Our collection of accommodation and activity companies has always been difficult and time consuming to market. Letting the Shropshire Tourism team take control has turned everything around for us, suddenly we have literature and 3 websites that do our products justice and a new distribution campaign that helps new custom find us easily. I must give credit to Shropshire Tourism for helping to encourage a substantial growth in our market presence as well as our customers."

The Edge Adventure Activities

******

"Just a note to say thanks very much for the support and advice during the recent Marketing review for Cleobury Mortimer Golf Club, I shall no doubt be coming back to you for more advice as we put some of the recommendations into place! I found the process of the Marketing Review carried out by Shropshire Tourism extremely useful and comprehensive. Shropshire Tourism were quick to understand the needs of our business and have given us some excellent ideas to help us grow the business in these difficult times."

Cleobury Mortimer Golf Club

******

"I would like to thank you for your help and support. The marketing report was particularly helpful and came up with some useful ideas, confirmed some of my own ideas and provided the relevant market research to help me make some decisions about our future direction."

Balmer Heath Cottage (B&B accommodation)

******

"Thank you for all of your advice. We both felt excited, enthusiastic and inspired by your ideas."

Bramleys (self catering accommodation)

******

"Just wanted to confirm the conversation we had recently on the telephone following on from our Marketing review meeting. The meeting itself was very helpful and informative. The information and background supplied was really useful. It helped me to understand the current marketplace surrounding tourism within Shropshire and to have that background information and statistics has really helped me to understand where and how to direct my marketing spend - something particularly critical in the current economic climate.

"The follow on review document is both clear and informative and I am already starting to put some of the suggested marketing actions into place."

Holly Cottage (self catering accommodation)

Assessment Scheme

"I am grateful to Jodie Stephen in the office, who has been promptly helpful and understanding of all my queries... and now I have visited the office, I would like to say how friendly and helpful all the staff are!"

The Cottage at Pollardine Farm

******

"Please pass on our thanks and appreciation to Sandra for a friendly, informative, supportive and professional assessment this morning."

Mynd Courtm Church Stretton

******

"The response to my initial enquiry about the scheme, the clarity of information sent and the overall quality of the assessment were all excellent. I would recommend this assessment scheme to other accommodation providers."

The Cowshed, Ludlow

******

"The assessor put me at my ease, all feedback was very encouraging and useful."

Holly Cottage, Nr Clungunford

******

"We wanted to keep things local, one of the reasons we decided to join the Shropshire Accommodation Assessment Scheme. The whole application process and assessment visit were excellent."

Laurels B&B, Oswestry

******

"I chose to be assessed by Shropshire Tourism as it was a local scheme and therefore more relevant. I would recommend it to other businesses."

Ragleth House, B&B, Church Stretton

******

"I chose to be assessed by Shropshire Tourism as I felt the need to support a local initiative, and would definitely recommend the scheme."

Ash Hall, B&B, Whitchurch

******

"We decided to join the Shropshire Assessment Scheme to help us identify improvements we could make to our self catering property and to enable potential customers to book with confidence. We would recommend the scheme to other accommodation providers and found Judith (one of the Shropshire Tourism assessors) combined a friendly and helpful approach with professionalism and tact. She was also very thorough. First class!"

The Old Stable, Much Wenlock

******

"I think that people coming to Shropshire will be reassured that the cottage is assessed by a locally run scheme. It is a very thorough assessment and helpful information is given. 'Yes' - I would recommend this scheme to other accommodation providers."

Swallows Nest, Clive, Shrewsbury

******

"A local and sensibly priced scheme. I would recommend this Assessment Scheme to other accommodation businesses."

Old Downton Lodge

******

"The Shropshire Accommodation Assessment Scheme was half the price and twice as quick."

Upper Shadymoor B&B, Shrewsbury

******

"From start to final assessment everything was excellent! The assessor was very professional and excellent on advice."

The Limes, Wellington, Telford

******

"I decided to join the Shropshire Assessment Scheme because I felt that living in Shropshire, a scheme run by a company named for and connected to the county would be best. I would recommend the scheme to other accommodation providers and I don't feel there are any areas that it could be improved. Courteous, friendly and extremely helpful staff and all times."

Pool Cottage, Ludlow

******

"We decided to join the Shropshire Accommodation Assessment Scheme due to the great support and enthusiasm received from Shropshire Tourism prior to opening and becoming assessed/a member. We highly recommend the scheme to other accommodation providers, indeed Shropshire Tourism was recommended to us. We couldn't have asked for more support, guidance or recognition, hence we achieved 4 stars upon opening our B&B."

Penn Peel Cottage B&B, Bomere Heath

******

"We felt that a locally run assessment scheme was most relevant to our requirements and the most cost effective option. We found Lesley easy to work with and appreciated being able to discuss the requirements with someone of her experience. We also felt that the pre-arranged basis of the assessment was a good way to work and gave us a proper opportunity to show Lesley the whole business and all of the facilities rather than being 'caught unawares' at a time when our attention should be focused on caring for our guests. We would recommend the Shropshire Assessment scheme to other accommodation providers."

Woolston House, Bed and Breakfast

******

"Please pass my regards on to Sandra who did our assessment this morning. It was lovely to meet Sandra and we appreciated her kind comments and advice. We look forward to meeting her again or indeed one of her fellow assessors."

Drapers View, Ludlow

******

"I felt very relaxed with the assessor, I was impressed with the assessors attitude and respect for what I offer quests"

Woodview, Bed and Breakfast, Cleobury Mortimer

******

"The whole assessment service was efficiently organised and I received a very fair and competent assessment"

Croft Cottage, B&B, Ludlow

******

"I appreciated the friendliness, help and advice given"

Mortimer Cottage, Self Catering, Ludlow

Photography

"I am over the moon with photographs Steve took, he is efficient, friendly yet professional and very good. I would be happy to recommend his work."

Henlle Hall Holidays, Self Catering Accommodation, Gobowen
www.henllehall.com

******

"Delighted with the new photographs - very professional results."

Bon Accueil, Self Catering Accommodation, Whitchurch
www.bonaccueil.co.uk

******

"Thank you Rachel, they look really good I cant believe it's my house!!!!"

North Farm, Bed and Breakfast, Shrewsbury
www.northfarm.co.uk

******

"The professional photographs of the flat are wonderful. Mike did a fantastic job and I'm very pleased with the service I received."

13A St. Mary's Street, Self Catering, Shrewsbury
www.shrewsburyselfcatering.co.uk

******

"We have just received the photographs of Sedgeford House which you took yesterday; thank you for such a quick turn around.

We are delighted with the photographs and really appreciative of the creativity you have employed to produce some really great images which we would never have dreamed of. We can't wait to get the new website up and running. Great job. Money well spent. Thank you."

Sedgford House, Bed and Breakfast, Whitchurch
www.sedgefordhouse.com

******

"Mike was a pleasure to meet and he has managed to capture the cottages beautifully."

Middle Farm Cottages, Self Catering Accommodation, Church Stretton
www.middlefarmcottages.co.uk

******

"Just looked at the photos and I'm absolutely delighted with them. Many thanks - they are brilliant and should make my new website look fab!"

Bon Accueil, Self Catering Accommodation, Whitchurch
www.bonaccueil.co.uk