Latest News

9th November 2010

Comments & Complaints – a Checklist

We all like to receive positive feedback, as very often it comes from exceeding customer’s expectations - but we don’t always like to blow our own trumpet. On the other end of the spectrum people are always more likely to complain than they are to compliment! However, showing that you care enough to respond is important. No-one likes to receive a complaint but very often following simple steps can make sure that the situation is dealt with swiftly and the guest can be satisfied that you have listened and responded to their concerns.

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9th November 2010

Website Case Study

It’s important that a website is up to date for a number of reasons. It sounds obvious but the website must contain what visitors want to know; missing or dated information is off putting. The structure of the website should also make it easy for visitors to navigate around the site or they could leave.

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9th November 2010

Use your Winter wisely and get ready for Spring

Shropshire Tourism has launched a range of bespoke marketing and website packages for tourism businesses in Shropshire to take advantage of. You can now get a new website, new logo and business cards for just £675.00.

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9th November 2010

All Change – Again?

The Shropshire and Telford Destination Management Partnership (DMP) has been replaced, Regional Development Agencies (RDA’s) are being abolished, Local Enterprise Partnerships (LEP’s) are being formed and VisitEngland and VisitBritain have been reviewed!

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3rd November 2010

Shropshire Winners in the Heart of England Excellence in Tourism Awards

The very best of the Heart of England’s tourism industry were celebrated at an awards ceremony held in Birmingham on October 21st, which saw a number of Shropshire businesses receive well deserved accolades.

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3rd November 2010

New member benefit - Shropshire Tourism secures 20% off fire and health and safety services

Shropshire Tourism is delighted to report that Unicorn Fire & Safety Solutions based in Shrewsbury is now offering 20% off its comprehensive range of fire and health and safety services to Shropshire Tourism members.

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